Trámites y dinero
Paperwork and money: the bank, topping up a phone, and the queue at a counter. This is the vocabulary that decides whether a Tuesday morning goes smoothly.
El banco
el cajero automáticomnoun
the cash machine
retirarverb
to withdraw
depositarverb
to pay in
la transferenciafnoun
the transfer
la cuenta de ahorrosfnoun
the savings account
el número de cuentamnoun
the account number
El CCI is the longer interbank number, needed to transfer between different banks.
la comisiónfnoun
the fee
el estado de cuentamnoun
the statement
Pagar con el celular
Yape
Peru's phone payment app
A brand that became a verb: yapear, yapéame, ¿te yapeo? Used by nearly everyone in Lima.
Plin
the other payment app
The same idea, from a different group of banks.
el QRmnoun
the QR code
Escanea el QR. · Scan the QR code.
la recargafnoun
the top-up
Necesito una recarga de veinte soles. · I need a twenty-sol top-up.
prepagoadjective
pay as you go
Postpago is a monthly contract.
el planmnoun
the phone contract
los datosmnoun
the mobile data
Se me acabaron los datos. · I've run out of data.
La ventanilla
el trámitemnoun
the paperwork
la ventanillafnoun
the counter
hacer cola
to queue
Hacer cola in Peru and Spain; hacer fila in Mexico.
sacar una cita
to book an appointment
Hay que sacar cita por internet. · You have to book online.
el DNImnoun
the national ID card
Documento Nacional de Identidad, carried by Peruvians.
el carné de extranjeríamnoun
the foreigner's ID card
What a foreign resident carries instead of the DNI.
la constanciafnoun
the written proof
el sellomnoun
the stamp
No trámite is finished without one.
subsanarverb
to put right a defect
Counter Spanish you will meet sooner or later: tiene que subsanar el documento.
Cuando algo no sale
no me sale
it won't go through
No me sale la transferencia. · The transfer won't go through.
está caído
it's down
El sistema está caído. · The system is down.
Said about anything online, and said often.
me rebotó
it bounced back
Me rebotó el pago. · The payment bounced.
reclamarverb
to complain
Presentar un reclamo is the formal version.
el comprobantemnoun
the proof of payment
Keep it. Nothing gets resolved without it.